Managing Employee Performance (1.5 Hours)
Course participants learn how to detect, identify, and question problems in the workplace, determine the scope, frequency, and impact when they occur, and diagnose root causes – both external and internal – to help find the best solution and avoid a contract termination of a valuable employee. This course explores the factors involved in successful performance management, phases of the performance management process, critical success factors, and key performance indicators. Additionally, learners identify key job requirements when creating a role profile. The course provides an in-depth understanding of developing an employee performance plan and monitoring ongoing performance to avoid unhappy surprises during performance reviews. Finally, course participants learn how to identify top performers and how to keep engaging and challenging them by providing the right environment, leadership, and communication.
Approval Number: 20-867110
Provider Number: 50-31808
Managing Employee Performance – 1.5 Hours
Keeping Top Performers Challenged
Top performers expect a lot from themselves. Managing performance in these highly driven people is essential because top performers are such valuable assets to a company. Managers and leaders must keep them engaged and challenged or else lose them to new challenges elsewhere. In this course, you’ll learn how to identify your top performers. You’ll also learn how to keep engaging and challenging them by providing the right environment, leadership, and communication.
Planning an Effective Performance Appraisal
Few tasks make managers more uncomfortable than conducting performance appraisals – especially when an employee has a performance problem. It doesn’t have to be this way. Difficult conversations, and even terminations, can often be avoided with some effective planning to establish goals, competencies, and performance requirements. Appraisals assist with managing performance, as they encourage employees to perform their jobs well because they’re addressing the highest priority responsibilities and operating in a way that the organization expects. Managing performance in top performers, who are particularly valuable to the company, requires challenging and engaging them so they don’t terminate their contracts to go look for challenges elsewhere. In this course, you’ll learn about developing an employee performance plan and monitoring ongoing performance so there are no unhappy surprises at performance review time.
Creating a Plan for Performance Management
Do you know if your team’s goals are consistently being met or if employees are always performing at their peak? Do you dread difficult conversations when there’s a performance problem that needs to be addressed? Effectively managing performance can help avoid the termination of employees and boost productivity at all levels of your organization. Challenging and engaging top performers is key, as these high achievers are very valuable to the company and may terminate their contracts to seek challenges elsewhere. In this course, you’ll learn about the factors involved in successful performance management. You’ll explore the phases of the performance management process, critical success factors, and key performance indicators. Finally, you’ll learn about identifying key job requirements when creating a role profile.
Detecting and Dealing with Performance Problems
When valuable top performers choose to terminate their contracts to take up more challenging positions elsewhere, it can be a consequence of poor performance management. Identifying a performance problem early and diagnosing it accurately is key to managing performance effectively. You’ve got to involve employees in what might be difficult conversations to discover actual root causes and come up with the best possible solutions. In this course, you’ll learn how to detect, identify, and question problems in your workplace, determine the scope, frequency, and impact when they occur, and diagnose root causes – both external and internal – to help find the best solution and avoid a contract termination of a valuable employee.
Anyone in a position to control the content of an educational activity is required to disclose to the accredited provider their relevant financial relationships. In accordance with these standards, all potential conflicts of interests have been resolved. An individual has a relevant financial relationship if he or she (or spouse/domestic partner) has a financial relationship in any amount occurring in the last 12 months with a commercial interest whose products or services are discussed in the course content over which the individual has control.
The course SME reports no financial relationships relevant to the content of this course.
Methods and CE Requirements:
This online course consists of a combined total of 4 learning modules. Individuals are eligible to receive a total of 1.5 hours of continuing education by completing all modules within this course. Participants must complete the media-based video lectures, lesson tests and all required course components to claim continuing education credit.
Martinsburg College shall furnish a written statement of completion to each participant who completes each continuing education program. The statement shall be signed by the instructor or an individual designated by the instructor and shall contain the name of the continuing education program; the number of credit hours; the date of the continuing education program; the name of the participant; and the approved provider number.
The records for a CE activity are maintained by the Martinsburg College for a period of five (5) years and include: course announcement, target audience, course reference materials, course objectives, content outline or agenda with timeframes, evaluation tool(s), teaching methods and materials, instructor's biography, curriculum vitae or resume with qualifications, and a course participant list.