Leveraging Team Leadership Skills (2.5 Hours)

Description

This course addresses the five stages of team development and strategies for selecting high-performing team members most suited for collaboration. Additionally, the course covers the foundations for managing teams successfully, including how to set team goals, assign roles to individuals working on a team, and define specific guidelines for how team members should behave to minimize conflict and optimize teamwork. Course participants learn how to develop a team culture by establishing team member competencies and working to improve team dynamics. Course participants also learn methods to increase team participation, motivation, teamwork, and commitment. The course includes instruction on demonstrating team leadership by encouraging effective communication and overcoming communication problems, as well as the causes of conflict on a team and the role of healthy communication in handling conflict. Learners explore guidelines for resolving conflict that address a specific type of conflict: lack of trust. Finally, the course addresses team leadership skills a cross-functional team leader should have, as well as best practices for the related teamwork.

 CE Broker:
Approval Number: 20-867470
Provider Number: 50-31808

---

Course Outline

Leveraging Team Leadership Skills – 2.5 Hours

Building the Foundation for an Effective Team

The way in which teams are built is an important factor in determining a project’s success. Effective team management requires strong team leadership that clearly outlines your goals and standards of behavior. In this course, you’ll learn about the five stages of team development and strategies for selecting high-performing team members most suited for collaboration. You’ll also learn some foundations for managing teams successfully, including how to set team goals, assign roles to individuals working on a team, and define specific guidelines for how team members should behave to minimize conflict and optimize teamwork.

Developing a Successful Team

Anyone who is responsible for managing teams will tell you that team dynamics make a huge difference in the working environment. Developing effective project teams is one of the primary aspects of team leadership. In this course, you’ll learn how to develop a team culture early on by establishing team member competencies and working to improve team dynamics. You’ll also learn about methods used to encourage team participation and motivation and increase teamwork and commitment. Finally, you’ll learn about the importance of assessing and improving team performance.

Encouraging Team Communication and Collaboration

Managing teams successfully involves ensuring that team members can communicate with you and with one another and that they will collaborate effectively as a team. To achieve this, clear channels of communication are required for both on-site and virtual teams. In this course, you’ll learn how to demonstrate team leadership by encouraging effective communication and overcoming communication problems. You’ll explore strategies for encouraging team collaboration. Finally, you’ll learn about tools and technologies that are commonly used for virtual teamwork and key considerations for establishing virtual communication guidelines.

Handling Team Conflict

Successful teams are characterized by having a clear direction, trust among team members, effective communication, and a clear process for managing team conflict. The survival of a team depends on a leader who can quickly recognize team conflict, diagnose its cause, and implement conflict resolution strategies. In this course, you’ll learn about what causes conflict on a team and the important role of healthy communication in handling conflict. You’ll discover best practice approaches to dealing with conflict. You’ll also explore the tenets of principled negotiation in managing conflict. Finally, you’ll learn guidelines for resolving conflict that address one specific type of conflict: lack of trust.

Leading a Cross-Functional Team

Many organizations have discovered the advantages of using cross-functional teams, such as diversity of skills, perspectives, and experience, to accomplish their goals. While the diversity inherent to these teams can present certain challenges, successfully managing teams is worth the reward. In this course, you’ll learn about the benefits of cross-functional teams. You’ll also learn about the various development stages of cross-functional teams and the risks at each stage. Finally, you’ll learn about the team leadership skills and abilities a cross-functional team leader should have and best practices for related teamwork.